With so many dumpster companies in the area, why choose Creekside?
It's really quite simple. We offer unparalleled customer service, responsive drop-off and delivery, no-nonsense billing, and friendly service. Creekside is the fastest-growing dumpster company in West Michigan, and there's a reason why!
How quick is delivery?
While each job varies slightly, we guarantee that we can deliver your dumpster faster than anyone else in the area. Same day or next day delivery is expected!
WHAT CAN'T I PUT IN MY DUMPSTER?
Hazardous materials. This list includes but is not limited to:
Paints (oil, aerosol, or water based), oils (motor, hydraulic, or food), fuels (gas, diesel, or propane), batteries – any type, poison, insecticides, pesticides, herbicides, fluorescent bulbs, asbestos, propane tanks (even if empty), tires (on or off wheels), appliances with Freon (ac units, refrigerators, freezers), televisions & computers (including laptops, keyboards & mice), electronics (dvd & vcr players, radios & video game consoles), offices equipment (printers, fax machines & phones). No more than one cubic yard of dirt, rock, concrete or heavy material.
How long can i keep the dumpster, and When will it be picked up?
Typical residential placements are for 7 days, but shorter or longer periods of time can be arranged. Licensed contractors may qualify for extended set times. We typically call a day or two ahead of a scheduled pickup to confirm the dumpster is ready.
Are there any hidden charges?
There are NO hidden charges – please note that overweight dumpsters, extended rental times, extra trip fees, hazardous materials in the roll-offs, or damage to the container may result in additional costs. These are, however, spelled out before or at delivery.
How and when do you take payment?
Acceptable payment methods are cash, local check, debit card or major credit card (VISA, MC, AMEX or Disc). Credit/debit cards are not processed until delivery date. Checks and cash payments must be picked up at delivery. Contractors, with approved credit apps, may be invoiced.
How much weight can I put in my dumpster?
Each dumpster has its specific weight limits listed on each dumpster page. Heavy materials such as rock, dirt, concrete, plaster and such are limited to one cubic yard in any size container. Exceeding weight limits are charged at $50/ton prorated.
Where will it be placed?
Roll-offs can be placed wherever the customer requests provided it does not create a safety hazard. Street placement must comply with local regulations and may require a permit (additional costs may apply). Lawn placements will require a waiver.
Will it damage my driveway?
Absolutely not! We have wide rollers on most containers and four rollers on larger containers. We also provide wood boards to protect the driveway so dumpsters on new, stamped or faux finishes are completely protected.
How full can I fill my dumpster?
Dumpsters may be filled level to the top edge of the container. Overloaded materials may require the customer to offload excess material to facilitate safe travel.
Will my load be covered?
Yes. We do whatever it takes to ensure safe transport.
Does someone need to be around when the dumpster is picked up?
No. As long as the container is paid for and the area is accessible, no one needs to be at the delivery location.
Can I move the dumpster?
No. The roll-offs are designed to be moved only by specially equipped vehicles and property and/or dumpster damage may result.